FAQ FAQ

11. How to change the phone number which is on the invoice pdf?

11. How to change the phone number which is on the invoice pdf?

12. How to delete unwanted contact?

12. How to delete unwanted contact?

13. Does the system allow to change Job ID?

13. Does the system allow to change Job ID?

14. On the Onexfort mobile app, after completing a job, the invoice amount is not generated, how can I get the invoice amount on the mobile app?

14. On the Onexfort mobile app, after completing a job, the invoice amount is not generated, how can I get the invoice amount on the mobile app?

15. On the mobile app, Update and generate invoice button is disabled. How to enable it?

15. On the mobile app, Update and generate invoice button is disabled. How to enable it?

16. How to change the ‘sender’ name when sending emails to customer?

16. How to change the ‘sender’ name when sending emails to customer?

17. If I change the ‘inventory list’ items within the software, will the link to the form still be the same?

17. If I change the ‘inventory list’ items within the software, will the link to the form still be the same?

18. Is there a way where field worker can login to the app in 2 devices at the same time? Phone & tablet in our case.

18. Is there a way where field worker can login to the app in 2 devices at the same time? Phone & tablet in our case.

19. When sending customer estimate emails, is there a way to write notes within the document?

19. When sending customer estimate emails, is there a way to write notes within the document?

20. Is it possible to change the message "hello, please see attached invoice for the job" in the invoice?

20. Is it possible to change the message "hello, please see attached invoice for the job" in the invoice?

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