Onexfort Docs — Knowledge base — 27. Why was the deposit payment not updated on the invoice despite the fact that the customer made a deposit payment through Stripe and payment was also received on the Stripe account?

27. Why was the deposit payment not updated on the invoice despite the fact that the customer made a deposit payment through Stripe and payment was also received on the Stripe account?

After the opportunity was manually confirmed to a job, if the customer made a payment, the system was unable to find the opportunity to automatically associate the payment and confirm it. That is the reason why payment is not reflected on the invoice.

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